3 Ways The New Unified Issue Interface Simplifies Construction Project Management

Construction project management involves a wide range of issues that must be identified, communicated to various team members, and managed throughout the entire construction process. Whether you are an architect who is responding to a design issue or a superintendent who is flagging a safety issue on a jobsite, there are a lot of people on a construction project who actively create and manage issues everyday.

With so many people working within an issues workflow, it is critical not only for the process to be intuitive but also to be consistent from one module to the next. And though each issue may relate specifically to design, coordination, quality, or safety, team members like Project Managers also need to view, analyze, and manage them in the context of the project as a whole. 


Issue List PNGWith the new unified issues experience, teams can now manage all of their design, work tracking, quality, and safety issues from a single centralized issue list


How We've Streamlined Construction Project Management

With the new unified issues experience, teams can now manage all of their design, work tracking, quality, and safety issues from a single centralized issue list – with extensive customization capabilities and a consistent user experience across the entire BIM 360 platform. Issues created in Document Management, Field Management, Design Collaboration, or Model Coordination can all be seen across each of these modules. 

The addition of unified issue experience has streamlined and enhanced the process of creating, tracking, and managing issue workflows. Here are the top 3 reasons customers love the unified issues workflow:


1. Information is easy to find

Teams don’t have extra time to waste trying to find the right information. The unified environment ensures that everyone on the team has access to the information they need, when they need it. With the ability to filter issue views across the entire platform, team members including subcontractors can easily drill down to the issue that is specific to their needs. 


2. Promotes collaboration

By streamlining workflows, this update simplifies communication with project team members. Intuitive @mention functionality with notifications makes it easy to assign issues and share comments with other individuals and teams. We know our users already love this feature because the use of @mentions within comments has nearly doubled since unified issue management first went live last November!


3. Greater Customization

Customization options such as type, attributes, and root cause, along with permission settings, are now available across all issue types. Sometimes customization can mean variability in how things look, but with a unified UI, teams can easily track and manage workflows in a specific way while keeping the look and feel easy to understand. 


Unified Issues GIF 1


Other issue management features available to all BIM 360 users include: 

  • The ability to copy a project to create a new one and retain information from issues including:
    • Issue types
    • Root causes
    • Custom attributes
    • Role-based permission
  • Out-of-the-box issue types with the option to configure and create custom issue types and attributes.
  • Integration with LBS (location breakdown structure). 
  • Separate Project Administration settings for all Issues.
  • The ability to generate detailed issue reports.

The addition of the unified issues experience is key to delivering on the BIM 360 vision of a common data platform and single source of truth for all construction workflows. It helps connect the office, trailer, and jobsite across a single, unified platform, and experience. And it enables teams to effectively capture and use data, which drives continuous improvement.



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Have questions about the new unified issues interface? Let us know below!